The Influence Of Work Environment And Work-Life Balance On Generation Z Employee Job Satisfaction With Work Stress Mediation
DOI:
https://doi.org/10.70963/jm.v1i4.265Keywords:
Work Environment, Work-Life Balance, Job Satisfaction, Work StressAbstract
Generation Z is increasingly dominating the workforce, bringing unique characteristics, expectations, and challenges compared to previous generations. Therefore, gaining a deeper understanding of these factors is essential for helping organizations develop more adaptive and responsive human resource management strategies, especially in attracting, retaining, and motivating Generation Z employees. This study aims to analyze the influence of the work environment and work-life balance on the job satisfaction of Generation Z, with work stress considered as a mediating variable. The population of this study includes individuals from Generation Z with work experience in various sectors in West Kalimantan. The sample consists of 130 Generation Z employees. The research employs Structural Equation Modeling (SEM) using the SmartPLS 4 statistical software to assess the validity of the measurement model and the relationships among variables in the structural model. The results reveal that both the work environment and work-life balance positif and significantly affect job satisfaction. Furthermore, work stress is shown to play a significant mediating role in this relationship. These findings offer important implications for organizations seeking to create supportive work conditions for Gen Z in the modern work era.
Downloads
References
Abhitha S & C.K Hebbar. (2022). THE ANALYSIS OF LANDS IN SECURITY ZONES OF HIGH-VOLTAGE POWER LINES (POWER LINE) ON THE EXAMPLE OF THE FERGANA REGION PhD of Fergana polytechnic institute, Uzbekistan PhD applicant of Fergana polytechnic institute, Uzbekistan. EPRA International Journal of Multidisciplinary Research (IJMR)-Peer Reviewed Journal, 8(2), 198–210. https://doi.org/10.36713/epra2013
Akinwale, O. E., & George, O. J. (2020). Work environment and job satisfaction among nurses in government tertiary hospitals in Nigeria. Rajagiri Management Journal, 14(1), 71–92. https://doi.org/10.1108/ramj-01-2020-0002
Ali, B. J., & Anwar, G. (2021). An Empirical Study of Employees’ Motivation and its Influence Job Satisfaction. International Journal of Engineering, Business and Management, 5(2), 21–30. https://doi.org/10.22161/ijebm.5.2.3
Alni, R. A. S. (2024). Pengaruh Lingkungan Kerja dan Work-Life Balance terhadap Kepuasan Kerja : Stres Kerja sebagai Variabel Intervening. Syntax Admiration, 5(11), 4494–4506.
Amelia, T., Purwanto, K., & Putri, D. E. (2023). Pengaruh Beban Kerja Dan Lingkungan Kerja Terhadap Stres Kerja Pegawai Pada Kantor Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Solok. Innovative: Journal Of Social Science Research, 3(3), 275–288.
Amidos, J., Lestari, A., & Maharani, A. (2022). Perilaku Organisasi. In Perilaku Organisasi (Issue April). https://doi.org/10.52931/t4b6/2022
Andarista, J., Latif, N., & Jumaidah. (2024). Pengaruh Keseimbangan Kerja ( Work Life-Balance ) Terhadap Kepuasan Kerja Karyawan pada PT Ide Kreasi Warna Makassar Program Studi Manajemen “ Pengaruh Keseimbangan Kerja ( Work Life Balance ) Terhadap Kepuasan Kerja Karyawan. Lokawati: Jurnal Penelitian Manajemen Dan Inovasi Riset, 2(6), 203–221. https://doi.org/https://doi.org/10.61132/lokawati.v2i6.1345
Arifin, A. (2021). The Effect of Leadership Style and Work Environment on Work Stress and Employee Performance. 10, 236–242. https://doi.org/10.5220/0010306702360242
Azizah, R. N., & Supriyanto, A. S. (2023). Jurnal Ekonomi dan Bisnis , Vol . 12 No . 1 Maret 2023 E - ISSN Pengaruh Work Life Balance Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Pada Perumda Tugu Tirta Kota Malang. Jurnal Ekonomi Dan Bisnis, 12(1), 28–36.
Budiono, H., Widjaya, O. H., Jonnardi, J., & Jasmine, I. (2021). The Effect of Work Environment on Work Satisfaction Among PWC Indonesia Employees with Motivation as Mediating Variable. Proceedings of the International Conference on Economics, Business, Social, and Humanities (ICEBSH 2021), 570(Icebsh), 165–169. https://doi.org/10.2991/assehr.k.210805.027
Daud, I., & Afifah, N. (2021). The Mediating Role of Job Satisfaction in the Relationship between Compensation and Work Environment on Performance. GATR Journal of Management and Marketing Review, 6(2), 110–116. https://doi.org/10.35609/jmmr.2021.6.2(2)
Dube, N., & Ndofirepi, T. M. (2024). Academic staff commitment in the face of a role (im)balance between work and personal life: can job satisfaction help? European Journal of Management Studies, 29(1), 31–50. https://doi.org/10.1108/ejms-08-2022-0048
Dudija, N., & Apriliansyah, M. D. (2024). Psychological Well-Being among Generation Z employees: A Literature Review. International Journal of Scientific Research and Management (IJSRM), 12(08), 79–87. https://doi.org/10.18535/ijsrm/v12i08.gp01
Fau, J. F., & Buulolo, P. (2023). Pengaruh lingkungan kerja terhadap produktivitas kerja pegawai di kantor Samsat kabupaten Nias Selatan. Remik, 7(1), 533–536. https://doi.org/10.33395/remik.v7i1.12104
Fauzan, R. (2023). The Effect of Emotional Intelligence and Financial Compensation on Work Motivation and Employee Performance. Ilmiah Mahasiswa Pendidikan Sejarah, 8(4). https://doi.org/https://doi.org/10.24815/jimps.v8i4.26301
Hair, J. F., Hult, G. T. M., Ringle, C. M. R., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). In Women Entrepreneurs. https://doi.org/10.1201/9781032725581-7
Hasan, H. (2021). Effect of Work Experiance and Work Environment On Job Satisfaction. Bongaya Journal for Research in Management (BJRM), 4(2), 7–10. https://doi.org/10.37888/bjrm.v4i2.297
Hidayat, W. G. P. A., & Tannady, H. (2023). Analysis of Organizational Citizenship Behavior (OCB) Variables, Work Stress, Work Communication, Work Climate Affecting Employee Performance and Turnover Intention at PT. Bank Tabungan Negara (Persero) Tbk. Cabang Gresik. International Journal of Science, Technology & Management, 4(3), 688–696. https://doi.org/10.46729/ijstm.v4i3.834
Hilman, H., Ronny Edward, Y., & Faris, S. (2022). The Effect Of Work Life Balance And Work Stress On Performance With Job Satisfaction As Intervening Variables At The Office Of Theministry Of Religion, Selatan Tapanuli Regency. International Journal of Science, Technology & Management, 3(5), 1321–1328. https://doi.org/10.46729/ijstm.v3i5.606
Indahyati, H. N., & Yanita, H. (2020). Pengaruh Kompensasi, Motivasi Kerja dan Lingkungan Kerja Terhadap Produktivitas Kerja Karyawan di PT. Murni Srijaya Sragen. Jurnal Penelitian Dan Kajian Ilmiah Fakultas Ekonomi Universitas Surakarta, 18(3), 276–282.
Irawanto, D. W., Novianti, K. R., & Roz, K. (2021). Work from home: Measuring satisfaction between work–life balance and work stress during the covid-19 pandemic in indonesia. Economies, 9(3). https://doi.org/10.3390/economies9030096
Irfan, A. A., & Mahargiono, M. (2023). Pengaruh Disiplin Kerja Dan Lingkungan Kerja Terhadap Produktivitas Kerja Karyawan Dengan Motivasi Sebagai Variabel Intervening. Jurnal Ilmiah Manajemen Dan Bisnis (JIMBis), 2(1), 70–88. https://doi.org/10.24034/jimbis.v2i1.5794
Isa, B. A., Yantu, I., Monoarfa, V., & Tantawi, R. (2024). Pengaruh Work Life Balance Terhadap Kepuasan Kerja Pegawai Di Dinas Kesehatan Provinsi Gorontalo. Jurnal Ilmiah Manajemen Dan Bisnis, 6(3), 1221–1230.
Jessica, N., Afifah, N., Daud, I., Sulistiowati, ., & Pebrianti, W. (2023). The Effect of Work Environment and Work-life Balance on Job Satisfaction: Work Stress as a Mediator. Journal of Economics, Management and Trade, 29(1), 54–65. https://doi.org/10.9734/jemt/2023/v29i11074
Munardi, H. T., Djuhartono, T., & Sodik, N. (2021). Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan Pada Pt National Finance. Jurnal Arastirma, 1(2), 336. https://doi.org/10.32493/arastirma.v1i2.12371
Natanael, K., Maria Christiana Iman, K., Daud, I., Rosnani, T., & Fahruna, Y. (2023). Enrichment: Journal of Management Workload and working hours effect on employees work-life balance mediated by work stress. Enrichment: Journal of Management, 13(5).
Nguyen, C., & Duong, A. (2020). The Impact of Training and Development, Job Satisfaction and Job Performance on Young Employee Retention. SSRN Electronic Journal, 13(3), 373–386. https://doi.org/10.2139/ssrn.3930645
Nugroho, D. C., & Manafe, L. A. (2023). the Effect of Compensation, Job Stress and Work Environment on Job Satisfaction. International Journal of Business, Law, and Education, 4(2), 979–989. https://doi.org/10.56442/ijble.v4i2.272
Oktavia, R., & Fernos, J. (2023). Pengaruh Lingkungan Kerja dan Budaya Organisasi terhadap Kinerja Pegawai pada Dinas Kependudukan dan Pencatatan Sipil Kota Padang. Jurnal Economina, 2(2), 3–4.
Pantouw, D. G. J. (2022). Pengaruh Stres Kerja dan Worklife Balance Terhadap Turnover Intention Karyawan PT. Mahagatra Sinar Karya Manado. Productivity, 3(1), 18–23.
Porath, U. (2023). Advancing Managerial Evolution and Resource Management in Contemporary Business Landscapes. Modern Economy, 14(10), 1404–1420. https://doi.org/10.4236/me.2023.1410072
Pragiwani, M., Alexandri, B., Maliki, F., & Muajalah. (2023). PENGARUH DISIPLIN KERJA, LINGKUNGAN KERJA DAN KESELAMATAN DAN KESEHATAN KERJA TERHADAP KEPUASAN KERJA (Studi pada Driver PT. GoTo Gojek Tokopedia). Jurnal Ilmiah Magister Ilmu Administrasi (JIMIA), 17(1). http:https://jurnal.unnur.ac.id/index.php/jimia
Rachman, M. M. (2021). The Impact of Work Stress and the Work Environment in the Organization: How Job Satisfaction Affects Employee Performance? Journal of Human Resource and Sustainability Studies, 09(02), 339–354. https://doi.org/10.4236/jhrss.2021.92021
Rahayu, M. K. P., & Hidayat, B. N. (2021). The Job Stress as a Mediation Between Role Conflict and Employee Performance. Proceedings of the 4th International Conference on Sustainable Innovation 2020-Accounting and Management (ICoSIAMS 2020), 176(ICoSIAMS 2020), 121–127. https://doi.org/10.2991/aer.k.210121.017
Retnowati, P. A., & Darma, G. S. (2024). Dynamics of Worklife Balance , Workload , Job Stress and Employee Performance. Wiga: Jurnal Penelitian Ilmu Ekonomi, 14(2), 260–273. https://doi.org/https://doi.org/10.30741/wiga.v14i2.1180
Rinjani, A. P., & Rinaldi. (2024). PENGARUH WORK LIFE BALANCE TERHADAP STRES KERJA PADA GURU PEREMPUAN YANG TELAH BERKELUARGA DI KECAMATAN KOTO TANGAH. Jurnal Pendidikan Dan Sosial Budaya, 4(5), 868–878. https://doi.org/https://doi.org/10.58578/yasin.v4i5.3555
Riyana, Nindi Dwi. (2024) PENGARUH WORK LIFE BALANCE TERHADAP KEPUASAN KERJA DENGAN STRES KERJA SEBAGAI VARIABEL INTERVENING (Studi Pada PT. BPD Kalimantan Tengah Cabang Buntok). Undergraduate thesis, Universitas Muhammadiyah Malang.
Saptono, N. K., Supriyadi, E., & Tabroni. (2020). Pengaruh Work Life Balance Dan Lingkungan Kerja Terhadap Kepuasan Kerja Melalui Employee Engagement Dengan Kesehatan Mental Sebagai Variabel Moderator Pada Karyawan Generasi Milenial (Studi Kasus: Direktorat Keuangan Pt Angkasa Pura I (Persero). Jurnal Ekobisman, 5(2), 88–108. http://reliabel.unjani.ac.id/index.php/Psikologi/article/view/22
Sari, D. L., Storyna, H., Sinaga, R. I. P., Gunawan, F. E., Asrol, M., & Redi, A. A. N. P. (2021). The effect of job stress to employee performance: Case study of manufacturing industry in Indonesia. IOP Conference Series: Earth and Environmental Science, 794(1). https://doi.org/10.1088/1755-1315/794/1/012085
Sitepu, F. A., Dalimunthe, R. F., Karina, B., & Sembiring, F. (2020). Effect of Physical Work Environment and Non-Physical Work Environment on Employee Performance through Job Satisfaction at PT. MNC Sky Vision Tbk Medan. International Journal of Research and Review (Ijrrjournal.Com), 7(5), 5.
Suartana, I. P., & Dewi, I. G. A. M. (2020). Pengaruh Stres Kerja, Beban Kerja, Dan Konflik Pekerjaan Keluarga Terhadap Kepuasan Kerja Karyawan Swiss Belinn Hotel. E-Jurnal Manajemen Universitas Udayana, 9(3), 863. https://doi.org/10.24843/ejmunud.2020.v09.i03.p03
Taufik, R. A. F., Nasrul, Aliddin, L. A., & Conny. (2025). Pengaruh work life balance terhadap kepuasan kerja karyawan pada hotel plaza inn kendari 1. Jurnal HOMANIS: Halu Oleo Manajemen Dan Bisnis, 2(1), 171–176.
Thilagavathy, S & Geetha, S. N. (2023). Work-life balance -a systematic review. Vilakshan - XIMB Journal of Management, 20(2), 258–276. https://doi.org/10.1108/xjm-10-2020-0186
Vanchapo, A. R. (2020). Beban Kerja dan Stres Kerja Scanned by CamScanner. CV. Penerbit Xiara Media, March 2019.
Wangi, N. M. G. S., & Adnyani, I. G. A. D. (2024). Pengaruh Stres Kerja terhadap Kepuasan Kerja dengan Motivasi Kerja Sebagai Variabel Mediasi pada Karyawan Bebek Uma Sari Resto Singapadu, Gianyar. EKONOMIKA45 : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan, 11(2), 170–186. https://doi.org/10.30640/ekonomika45.v11i2.2423
Winarni, D. S., Malini, H., Daud, I., & Shalahuddin, A. (2023). Enrichment: Journal of Management The effect of work environment and emotional intelligence on affective commitment on millennial generation with job satisfaction as mediating variable. Enrichment: Journal of Management, 13(5).
Yazid, M. N., & Husniati, R. (2023). Pengaruh Work-Life Balance, Kompensasi Dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan PT XYZ. Jurnal Ilmiah Metansi (Manajemen Dan Akuntansi), 6(2), 120–131. https://doi.org/10.57093/metansi.v6i2.199
Yosiana, Y., Hermawati, A., & Mas’ud, M. H. (2020). The Analysis of Workload and Work Environment on Nurse Performance with Job Stress as Mediation Variable. Journal of Socioeconomics and Development, 3(1), 37. https://doi.org/10.31328/jsed.v3i1.1326
Yunardi, V., & Ie, M. (2023). Pengaruh Motivasi Kerja, Stres Kerja Dan Perilaku Kewargaan Organisasional Terhadap Kepuasan Kerja Karyawan Pada Salah Satu Perusahaan. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 7(1), 80–91. https://doi.org/10.24912/jmieb.v7i1.21978
Zarnuji, A. (2023). The Performance of Non-pns Islamic Religious Exechers With Work Environment on Work Satisfaction of Employees of the Ministry of Religion Office in Kua Simokerto District, Surabaya City. Journal International Dakwah and Communication, 3(1), 33–42. https://doi.org/10.55849/jidc.v3i1.193
Downloads
Published
How to Cite
License
Copyright (c) 2025 Indria Fitriani, Hasanudin Hasanudin, Arman Jaya

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.


